Amazon FDA Registration Proof
Amazon FDA registration proof can be a moving target. Is it a certificate, a screen shot, something else!? The answer varies from week to week and from seller support agent to seller support agent. Amazon FDA registration proof is something this blog has tackled on numerous occasions.
Over the past six months I’ve been working with numerous clients attempting to ungate Amazon. As discussed in previous blog posts Amazon required a registration certificate that the FDA did not issue or set any parameters on. This lead to a flurry of refusals and confusion from Seller Support agents. Those previous posts are here and here. It now appears the solution created by Amazon is to require registration screenshots – what I am calling FDA Amazon registration screenshot. Amazon determined that a registration screenshot from the registration account would provide definitive proof that a company was properly registered. The trouble is that Seller Support agents have never registered a company or experienced the registration systems. The registration screenshot will vary from VCRP (cosmetic) to LACF (low acid) to food facility, medical device (both use FURLS) or drug (CDER Direct). Naturally the result has been a number of clients reporting that registration screenshots were deemed invalid.
Seller Support will continue to only request a FURLS account with a link to access.fda.gov. I’ve spoken with the corporate attorney at Amazon that manages Seller Support to highlight that this will not always be an option – say for cosmetic or OTC Drug. More changes are likely, but for now I am continuing to register clients and issue registration certificates. I am supplementing that with annotated screen shots using Snagit. Snagit is a useful tool for FDA label reviews and where I most frequently use the tool to annotate labels. In the case of registration screenshots it is used to identify the hallmarks of a valid registration – simple things like the URL, the date and time among others.
This is a learning curve both Amazon corporate and Seller Support. It typically isn’t recommended to share the registration account, but if selling on Amazon is important than this information appears required to ungate the e-commerce site.
Continue to share your Amazon registration certificate frustrations by commenting below or sending an inquiry to our Washington D.C. or Charlotte NC offices. The more we learn the more pressure we can place for constructive change.
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